Reception freed up
The front desk rings the patients the texts did not reach, and nobody else.
Recalls & reminders · for Clinics & dental
The recall list worked for you, by text and email
Patients due a check-up or hygiene visit get a text, then an email, then go on a call list. You see who has booked and who still needs a nudge.
3 stepstext, email, then a call list
Live listdue, asked and booked
From £400added to your build, + VAT
This is a working example. Click, drag and try it.
2 ways it can work, or tell us yours
Pick the version closest to how you work. Under each one, tell us what you would change. It all goes into your system, and we build it the way you describe.
Recall backlog
See who is due, who has been asked and who has booked. Reception rings the patients still waiting and nobody else.
Dental practices with a long recall list
Reminder sequence
A text, then an email, then a call list until the patient books. Each step goes out on the day you set.
Practices where reception rings round in quiet spells
What it does day to day
Each patient carries their recall interval: six months for a check-up, three for hygiene, or whatever the clinician sets. When they come due, they go on the backlog with the date you asked them and how.
The sequence sends a text with a booking link, an email a week later, then puts anyone left on a call list for reception. When a patient books online, they drop off the list on their own.
- Recall backlogWho is due, who has been asked and who has booked.
- Reminder sequenceText, email and then a call list, until they book.
- Booking linkPatients pick a slot from the reminder.
- Intervals per patientEach patient keeps the recall interval the clinician set.
- Call listPatients the texts did not reach, ready for reception to ring.
- Appointment remindersReminders the day before, with a link to confirm or move.
Spreadsheets, off-the-shelf or your own
How Recalls & reminders goes on each of the three ways businesses usually run it.
| What | Spreadsheets and paper | Off-the-shelf software | Your own system |
|---|---|---|---|
| Finding who is due | A report printed each month | A filter in the clinical system | A live backlog |
| Contacting patients | Reception phones in quiet spells | One reminder, then nothing | Text, email, then a call list |
| Knowing who booked | Checked by hand | Not linked | Off the list as they book |
| Missed appointments | Gaps in the diary | Generic reminders | Reminders with a link to move |
What changes for you
Chairs kept full
Patients due a visit hear from you and book it.
Clinicians see their list
Each clinician can see who is overdue on their list.
Patients stay with you
Regular reminders keep patients coming back to you year after year.
Works with the rest of your system
Information goes from Recalls & reminders to the sections that need it, so nobody types it in twice. Add them now or later.
Connects to Xero, QuickBooks, Sage, FreeAgent, Stripe, GoCardless, Microsoft 365, Google and most modern software.
Questions about Recalls & reminders
Anything else, call us on 01903 368559.
We import recall dates from your clinical system export, so the backlog starts with the patients already due.
Yes. Each patient keeps their contact preferences, and opted-out patients go to the call list.
Yes. Any practice with repeat visits can set its own intervals and messages.
Want Recalls & reminders built your way?
Add it to your system, tell us what to change, and we will send you a working version free.